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December 11, 2020

ZIPAIR to Offer Complimentary COVID-19 Cover for Passengers on Tokyo (Narita) – Honolulu route

Tokyo, December 11, 2020 - ZIPAIR Tokyo today announced that the carrier will provide a new service called ZIP COVID-19 Cover with the aim to provide reassurance and support to passengers with essential travel needs during the global pandemic. It includes assistance services and covers medical expenses, repatriation and quarantine accommodation costs for passengers who test COVID-19 positive during their travels. A global 24-hour support line will also be available to assist customers who may need this service, providing peace of mind throughout the journey. Services related to the coverage will be offered from December 23, 2020.

Outline of Service
SubjectContent
EligibilityPassengers traveling between Narita and Honolulu on ZIPAIR.
ServicesIf you have been diagnosed positive for COVID-19 outside your Country of Residence, we will organize and pay for medical costs, repatriation assistance, quarantine accommodation costs, and body repatriation (up to the limits and exclusions outlined in the Cover Guide).
RequisitePositive Test Result for COVID-19.
PeriodFor travels between December 23, 2020 - March 31, 2021.
ValidityValid 31 days from the first leg of an international flight.

(Appendix : Information for ZIPAIR Tokyo (Narita) - Honolulu)

1. Flight Schedule
Tokyo (Narita) – Honolulu
Flight / Depart - ArriveOperating day
ZG2 / Narita (NRT) 8:15 p.m. - Honolulu (HNL) 7:55 a.m.Dec. 19, 22, 25, 26, 29, 30
Jan. 2, 3, 4, 9, 16, 23, 30
ZG1 / Honolulu (HNL) 9:55 a.m. - Narita (NRT) 2:30 p.m. +1Dec. 19, 22, 25, 26, 29, 30
Jan. 2, 3, 4, 9, 17, 24, 31
Tokyo (Narita) – Honolulu
Flight
Depart - Arrive
Operating day
ZG2
Narita (NRT) 8:15 p.m. - Honolulu (HNL) 7:55 a.m.
Dec. 19, 22, 25, 26, 29, 30
Jan. 2, 3, 4, 9, 16, 23, 30
ZG1
Honolulu (HNL) 9:55 a.m. - Narita (NRT) 2:30 p.m. +1
Dec. 19, 22, 25, 26, 29, 30
Jan. 2, 3, 4, 9, 17, 24, 31
  • - The schedule after January 2021 will be announced as soon as decided.
Airfares

Two types of airfares are offered: "ZIP Full-Flat," which is a fare for higher-grade "ZIP Full-Flat" seats, and "Standard," which is a fare for regular seats. As part of the "Standard" fare, the "U6 Standard" fare for children under seven years of age is offered for a flat rate of USD64 one-way fare. This will enable all children, including infants under two years old, to be seated.

  1. (1) Seat Fare
    Effective period:Dec. 19, 2020 – Jan. 31, 2021
    Fare TypesFare (Tokyo – Honolulu)Fare(Honolulu – Tokyo)Age
    ZIP Full-Flat ValueJPY 59,800 - JPY 535,000USD 544 - USD 7,6077 years and older
    Standard ValueJPY 19,800 – JPY 392,000USD 180 - USD 3,0827 years and older
    U6 Standard ValueJPY 7,000USD 64Less than 7 years
    Effective period:Dec. 19, 2020 – Jan. 31, 2021
    Fare TypesFare
    Age
    ZIP Full-Flat Value
    Tokyo – Honolulu
    JPY 59,800 - JPY 535,000
    Honolulu – Tokyo
    USD 544 - USD 7,607
    7 years and older
    Standard Value
    Tokyo – Honolulu
    JPY 19,800 – JPY 392,000
    Honolulu – Tokyo
    USD 180 - USD 3,082
    7 years and older
    U6 Standard Value
    Tokyo – Honolulu
    JPY 7,000
    Honolulu – Tokyo
    USD 64
    Less than 7 years
    • In addition to the airfare, airport charges, fees, and taxes are required.
    • Each fare includes maximum of 7kg of carry-on baggage.
    • Additional fees apply for ordering meals, check baggage(s), and advance seat selection.
    • Airfares except "U6 Standard Value" will fluctuate subject to available remaining seats.
  2. (2) Airfare Rules (「ZIP Full-Flat Value」、「Standard Value」、「U6 Standard Value」)
    Flight BookingOn ZIPAIR Website or at ZIPAIR Contact Center.
    Purchase DeadlineAt least 90 minutes prior to the scheduled flight departure.
    Date ChangeNot permitted.
    RefundNot permitted.
    • At ZIPAIR Contact Center, an Administrative Fee will apply for each one way per person in case of a new purchase.
    • For more information, please visit the ZIPAIR website : https://www.zipair.net
    • Booking from the United States is available through our contact center without an Administrative Fee.

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